Gift Vouchers

Looking for a different type of gift? Why not give your friends or loved ones a Whitby Kiln gift voucher?

Vouchers come in a number of different sizes allowing you to choose what’s best for your budget. Best of all the vouchers can be used on all of our items, including Build your own Bear!

We currently offer two voucher types:

  • In-Store – best suited for visitors or people living in and around Whitby. As their name suggests are only for use in our Skinner Street studio.
  • Online – which are delivered as an e-voucher and can only be used in our soon to launch online store. They can be redeemed on any item including click and collect orders that you reserve online.

Terms and Conditions

As with anything related to money we do need to make you aware of some important Terms and Conditions:

  • All vouchers have a twelve month expiry date which can not be extended
  • Vouchers can be used to pay the full or partial cost of any purchase with Whitby Kiln
  • Unused credit will remain on the voucher and tracked electronically
  • Once purchased, vouchers cannot be exchanged for cash
  • Refunds will only be provided to the original purchaser of the voucher (receipt required) within 14 days of purchase. Vouchers being refunded must be unusedĀ 
  • In-Store vouchers can only be used in store and cannot be redeemed online
  • Online voucers can only be used online and not redeemed instore